Overall Experience Reviews For Sport Clips Haircuts of Spartanburg

I'll start by saying that I've been coming to this location for a solid 2 years, my favorite aspect of Sport Clips WAS that upon arrival the employees didn't sound like robots greeting customers as I've noticed at other places, until my last visit. My last visit I could tell there was tension in the air between employees, the employees we're not upbeat as usual, and my hair stylist who I believe to be the manager; who was the only one available, proceeded to walk back and forth from the front to the back of the building 4 times on a phone call before ever taking me back. I would leave that part out but I watched the same situation with the same stylist happen to another guy the last time I was there and this has NEVER been an issue in the 2 years I've been coming here. Long story short I won't be back, due to the drastic change in the what once was an upbeat fun environment, and the negligence of customers wait time. I feel that this is a shame for Sport Clips because I once enjoyed and highly recommended this salon for men and it is sad to say that I no longer will do so. I don't know what has changed but it doesn't look good

Reply from Sport Clips Haircuts of Spartanburg :
Thank you for taking the time to give us a review. Your feedback is important and we will use it to improve our services for the future.

Just left went there for my first time. And it was amazing. They listen to what kind of haircut you want and make it happen. Excellent experience. Definitely will be back.

Reply from Sport Clips Haircuts of Spartanburg :
Thanks for the review! We are happy to hear you had an excellent experience with us and cannot wait to see you again in the future!

My grandson and myself went in for a haircut today and it was our first visit . Lena was our stylist and we did not realize that on your first visit you received a cut, a wash, heated towels and a massage. Each of us was in heaven. Lena gave us a great cut and a wonderful massage which has us hooked, my grandson is 5 and completely enjoyed his experience. Needless to say we will return and highly recommend this business.